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Outsourcing company will hire 3000 people in Bulgaria and the region by the end of 2013

August 21, 2012

One of the largest outsourcing companies in Bulgaria CallPoint New Europe has opened 326 jobs this year and announced plans to hire three thousand people in the country and region by the end of 2013.

Currently CallPoint employs 1,000 people serving clients from four contact centers: Sofia and Plovdiv in Bulgaria and Bucharest and Craiova in Romania.

During the company visit of the new president of the European Bank for Reconstruction and Development (EBRD) Suma Chakrabarti became clear that CallPoint New Europe has reported 32% annual growth in turnover for the first six months of the year.

Last year, the EBRD acquired 37% of the capital of CallPoint for 3 million Euro, which is the first investment of the bank in the outsourcing industry of the country.

The company provides outsourcing services in 28 languages ​​to customers in Western Europe in four main areas: travel and leisure, retail and e-commerce, financial services and telecommunications.

From the beginning of its operations in the country EBRD has invested over € 2.5 billion in more than 200 projects in various sectors of the economy.